TEAM IT was founded in 2008 with a vision to provide converged IT Support and Professional Services for Small to Medium customers. With 20+ years of joint experience

TEAM IT - Microsoft Teams Consulting

Microsoft Teams Managed Services

Microsoft Teams Solutions and Operator Connect Services in Australia

Employees nowadays desire fast, reliable, and anywhere-accessible communication at the workplace. Companies can no longer afford to use old-fashioned phone systems, the existence of fragmented chat apps, and disintegrated conferencing applications. Microsoft Teams is now the new standard of collaboration and allows safe chat, video, voice, and file exchange within one platform.

Based in Australia, Team IT is a company that assists Australian SMBs and enterprises to discover the full potential in Teams by supporting them with dedicated Microsoft Teams Managed Services, Operator Connect integration, and Direct Routing for Teams integrations. Teams can be made to work how your business needs, whether you need an inexpensive collaboration tool as a small firm, or an enterprise-grade telephony solution.

Microsoft Operator Partners in Melbourne

Team IT is a certified Microsoft Teams Partner and Operator Connect provider, and as such, team IT is able to integrate your phone services with Microsoft Teams. This enables your staff to take and make external calls directly within the Teams app, with your current numbers without any complicated on-premises equipment.

It will benefit your business in the following ways:

Simplified calling

Call and receive calls on the same app Teams that supports chat and video.

Lower costs

Do not have to have expensive PBX systems and combine billing.

Scalable deployments

The addition of new users is rapid with the expansion of your workforce.

Local reliability

There is no problem with our MS Teams Solutions Melbourne support team as the problems are sorted out at an early stage.

Direct Routing for Teams

All businesses are not prepared to go all the way to Operator Connect. That is the place where Direct Routing of Teams comes in. Through Direct Routing, Team IT can integrate your current SIP trunks or telephony provider into Teams, and you can maintain your existing contracts and infrastructure and still benefit by calling on Teams.

Since routing providers are directed by experienced Teams, we guarantee:

The ability to integrate smoothly with your other systems.

Redundancy-based enterprise grade call quality.

Conformity of security to the Australian data standards.

Flexibility that will work in the future, with the option of migrating to Operator Connect when you wish.

Teams Consulting and Managed Services by Microsoft

Implementing Teams does not only mean installing an app, the company has to establish policies, user adoption, and compliance. Our Microsoft Teams Consulting services will help you through all deployment phases:

Evaluation and planning We analyze your existing communication infrastructure and architect the appropriate Teams solution.

Configuration

We configure Teams the way it should be the first day it comes out of the box.

Adoption and training

We offer training, workshops and constant mentorship of employees so as to help them adopt Teams.

Help desk:

Our MS Teams Help Desk means that employees can have a local point of contact to troubleshoot.

Constant optimisation

We continuously monitor the performance of Teams and keep settings up-to-date in response to the needs of your business.

Our full Microsoft Teams Consultancy Service will see to it that your organisation achieves the best out of Teams as a telephony as well as a collaborative tool.

Beyond Voice: Teams as a Collaboration Hub

While many businesses adopt Teams for calling, the platform is far more powerful when fully integrated. Our services include:

Operator messaging: Enabling SMS and text communication through Teams.

Collaboration integrations: Connecting Teams with SharePoint, OneDrive, and Microsoft 365 apps.

Meeting room solutions: Designing virtual conference rooms and collaboration meeting rooms for hybrid workforces.

By treating Teams as a true collaboration hub, we help businesses replace fragmented communication with a unified, user-friendly solution.

More than Voice: Teams as a Collaboration Hub

Although Teams is used by several companies to make calls, it is much more effective as an integrated platform. Our services include:

Text and SMS

Allowing SMS and text messages in Teams.

Integration of collaboration

Integrate Teams with SharePoint, OneDrive, and Microsoft 365-based applications.

Meeting room solutions

The design of virtual conference rooms, collaboration meeting rooms, and hybrid work forces.

With Teams being a real collaboration hub, we assist businesses with the replacement of the disjointed communication with a coherent, user-friendly one.

Why is Team IT the right choice as a partner in Microsoft Teams?

Certified Operator Connect is knowledgeable in local implementation.

Small business and large enterprise customised deployments.

Local support in Melbourne with local knowledge.

Scalable solutions that scale as your business.

Future of Business Communication

Australian enterprises are increasingly under pressure to accommodate remote work, satisfy customers and regulate IT expenses. The tools are delivered by Microsoft Teams Consulting and Microsoft Teams Managed Services to reach all three and through the consultative nature of Team IT, you will unlock its full capability. Since Direct Routing for Teams was launched; to continuous optimisation with our MS Teams Help Desk; we make sure that communication is not the challenge anymore, but a competitive edge.

Call to Action

Want to modernise your communications? Call Team IT now and find out what our Microsoft Teams Solutions can do to change the way you collaborate in the workplace.

Basic Plan

Now $69
(Save $10)

  • Business hours support
  • IT service desk
  • Remote Active Hands
  • Standard Operating and Apps

Advance

Now $99
(Save $20 )

  • 24x7 Live Support
  • Pro-Active Management (updates / patches)
  • Alerts and Maintenance
  • (+Basic offerings)

Premium Plan

Now $149
(Save $40)

  • Data Protection and Recovery
  • Cyber Security protection
  • Monthy reporting
  • (+Advance offerings)
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